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CUSTOMER FEEDBACK
 

Please select the product you currently own. To help us in our goal of continuous improvement, please complete a separate survey for each product you own.

PERSONAL INFORMATION
Name

Email Address

Phone Number
PRODUCT SELECTION
Select a category and product.
   
 
   
 
   
 
To help us identify your specific product, please provide the ML-Number from the machine data plate. ML-Number:
PRODUCT RELATED
1. How would you rate the value for the price?
 



 
2. How did we meet your expectation to ship the order(s) complete?
 



 
3. How well did we meet your expectation to deliver at the requested time?
 



 
4. How well does the equipment meet your needs and expectations?
 



 
5. How would you rate the reliability of the equipment?
 



 
6. How would you rate the application service support?
 




 
7. Have you had any problems with the equipment since delivery?
 


 
8. How would you rate the overall quality?
 



 
9. How would you rate the equipment as being easy to use?
 



 
10. How would you rate the cost of maintenance?
 



 
How could we improve?
 
SERVICE RELATED
1. How would you rate overall service performance?
 



 
2. How responsive is Hobart’s service?
 



 
3. Was the problem resolved promptly?
 

 
4. How long did the repair take?
 

 
5. Did you have to call the technician back?
 
 
GENERAL COMMENTS
Please share with us your comments and feedback about the general performance of our products or our company

Comments:

     
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