Back

News

Hobart Service Offering Free, Online Access to Repair and Maintenance Service Manuals

Manuals Provide Detailed Instructions and Photography for Equipment Service

TROY, Ohio (Nov. 21, 2019) – Service manuals that help equipment owners maximize the lifecycle of ITW Food Equipment Group products and keep them operating at peak efficiency are now available for download.    

In an effort to provide greater value and convenience to users of Hobart products and other ITW Food Equipment Group brands, Hobart Service announced today that it is making service manuals for select products from ITW Food Equipment Group brands available for download to end users and other equipment servicers.

“Over the years we’ve had customers, often restaurant owners who are technically adept and do it all, reach out looking for information that would give them the flexibility of being able to handle simple maintenance tasks themselves,” said Eric Reisner, Vice President and General Manager of Hobart Service. “We’ve heard them and want to be responsive, so we are now making service manuals for select equipment available online. These will be an invaluable resource for those who have technical expertise and need quick equipment repair or maintenance.”

At the time of this release, service manuals for 11 Hobart slicers, tenderizers, choppers and mixers are available at www.HobartService.com/service-manuals.  Over the coming months, Hobart Service will add more service manuals to the library.

Downloading a service manual is easy. First-time visitors to the page will need to register, providing their name, email address and business name. Once registered, they can log in to the page where they will be able to choose among the available service manuals. Visitors can search for manuals by filtering by product category, entering a product name into the search box or by scrolling through available product names and model numbers. Clicking on the product name will take them to a PDF document of the service manual, which they can review online or download.

Each manual provides detailed instruction and photography that can help users maintain and repair their equipment. Also included in each service manual are electrical wiring diagrams, parts lists and part numbers that make ordering replacement parts easy. Genuine OEM parts for Hobart and the entire brand family of the ITW Food Equipment Group equipment (Baxter, Traulsen, Vulcan, Gaylord, Wolf, Wittco, Berkel) are available at www.HobartService.com/parts.

To search for and download service manuals now available from Hobart Service, visit www.HobartService.com/service-manuals.

About Hobart Service

At Hobart Service, an ITW Food Equipment Group brand, our mission is to keep your kitchen running at peak performance. With more than 100 office locations and 1,500 factory-trained service technicians across the US and Canada, Hobart Service is the leading provider of food equipment service nationwide. As the OEM service provider for Hobart and the entire line of ITW Food Equipment Group brands, all Hobart Service technicians are factory-trained to provide our customers with the most knowledgeable technicians in the industry. And our parts distribution system provides direct access to all our OEM parts, including over 40,000 SKUs in stock and ready for next-day delivery. Contact Hobart Service for your local, regional and national food equipment service needs. Call us today at 888-4HOBART or use our service map to locate a Hobart Service office near you.

Media Contact

Kevin Kemper
Upward Brand Interactions
(614) 256-8326
kkemper@goupward.com