Delivering Hotel Kitchen Equipment Service Nationwide
In a hotel, the food service operation can range from room service to continental breakfast/buffets, to sit-down restaurants, and more. At Hobart Service, we understand that no matter the size of your operation, keeping your hotel's kitchen equipment up and running is essential to providing an outstanding experience to your guests. Whether you need maintenance repairs or parts for your food equipment, we’re here to help so that you can continue serving incredible meals.
Hobart Service is the leading provider of food equipment service nationwide. With more than 125 locations and 1,500 factory-trained service technicians across the US and Canada, we are the dedicated service partner for Hobart and the entire line of ITW Food Equipment Group brands.
When a part wears out in your hotel kitchen, you need the OEM equipment parts to help keep your hotel kitchen running at peak efficiency. And you need it from a vendor who has it in stock. Parts direct from Hobart Parts ensures that you receive the exact OEM parts you need for your kitchen equipment. We have over 40,000 SKUs in stock and guaranteed same-day shipping on in-stock part orders received by 8 p.m. EST.
We are committed to uninterrupted service to hotels like yours, so we have assembled some useful resources centralized around you and the maintenance of the equipment in your hotel kitchen. Please review the links to the left to learn more.
Contact us at Customer.Support@hobartservice.com or call us at 1-888-975-6465 for Service-related questions.
Order Parts online at www.hobartparts.com or call us at 1-877-333-1863.
Email CustomerCare@hobartparts.com for any Parts-related questions.
Having a Well-Operated Kitchen in the Hotel Industry
Whether you operate a room-service-only kitchen, your kitchen only serves breakfast, or you have several full-service restaurants in your facility, your hotel will be partially defined by the food that you serve. If guests are unable to dine during their stay, they may not return — or worse — they could start leaving poor reviews.
Imagine having to shut down your hotel kitchen for a day on a zero-vacancy weekend. In addition to a substantial loss in revenue, you could be overwhelmed by the complaints of dissatisfied guests. Hobart Service plans help ensure you don’t have an unexpected operations stoppage. If you require an immediate repair, our Prosurance plan offers a four-hour guaranteed response time. We have a 75% first-completion rate.
Hobart helps hotel restaurants remain operational by providing rigorous maintenance and immediate need service. We have a 24-7 service center that operates year-round, including holidays and weekends. Hobart has 125 service locations and 1,500 highly-trained service technicians, as well as local authorized Hobart Service contractors.
Avoid Common Hotel Kitchen Issues
For a hotel kitchen to work, all of its components must be operational. Hobart can help mitigate the risk of these common kitchen issues and rapidly repair non-functioning appliances with OEM parts:
- Refrigerators and Freezers – A failure in your refrigeration could lead to a costly loss of food inventory, health code violations, mildew, and more. Your ability to serve cold dishes and desserts can also be affected. Common problems include broken compressors, damaged seals, thermostat issues, and more.
- Ovens and Ranges – Whether you cook with gas or electricity, if your hot-side appliances stop working, your ability to serve food is greatly hampered. The issue could be electrical, a thermostat, or uneven heating.
- Dishwashers – Your hotel restaurant can’t operate without clean dishes. Clogs, heating issues, pump failures, and broken seals could be responsible for your dishwasher breakdown.
- Ice Machines – Operating a hotel restaurant without a source of clean ice is a near impossibility, and a poorly maintained ice machine can result in odors and impurities.
- Grills and Fryers – Your grill can lose its ability to heat in certain spots, resulting in food being undercooked. Fryers are subject to thermostat and heating element failures.
- Ventilations – Faulty ventilation can impact not only the kitchen and restaurant but also the common areas of the hotel.
- Appliance Leaks – Poorly maintained dishwashers, sinks, and refrigeration systems are prone to leaks. This can result in water damage, safety hazards, and health code violations. That’s not to mention the fact that the appliance may stop working if you ignore the problem.
How Hobart Can Help
If those common hotel kitchen issues have you concerned — and they should concern any restaurant owner or kitchen manager — we have a solution. Partnering with a comprehensive commercial kitchen appliance maintenance and repair company with the resources of an international service can ensure that your hotel kitchen operates optimally.
Hotel Kitchen Appliance Service Plans
We have a three-tiered system to accommodate all commercial kitchen budgets.
At Hobart, all of our technicians must pass a rigorous training program. Your kitchen appliance technician will be trained and certified on all ITW equipment. They are also mentored by a senior technician until they achieve a high level of competency.
Benefits of Choosing Hobart
When you partner with Hobart, you have access to our immense resources. With over 1,500 technicians and numerous affiliates, we are able to provide rapid service. Additionally, our technicians have access to over 40,000 parts. Because we already maintain and service your equipment, we can usually diagnose potential issues prior to our service call. This is how we can maintain our 75% first-time completion rate. Hobart Service provides tailored maintenance and repair plans to address these common issues:
- Preventive Maintenance: Regular inspections and servicing to identify and resolve potential problems before they lead to equipment failure.
- Rapid Response Repairs: With over 1,500 factory-trained technicians across over 125 locations, Hobart Service ensures prompt attention to urgent repair needs.
- Genuine OEM Parts: Access to over 40,000 original equipment manufacturer parts ensures repairs are reliable and maintains equipment integrity.
- Flexible Service Plans: Hobart Service offers various plans to suit different operational needs and budgets, helping to control maintenance costs and reduce unexpected expenses.
