What Our Customers Are Saying
“This was a seamless process. The technician was cordial, respectful, and knowledgeable about our Hobart dishwasher and the latest trends related to it”
- Clementine Houston – Houston TX
“I like the new Communication System. It helps with planning and informing staff on-site when someone is to arrive and if the technician needs to return. Thank you, ”
- South Lyon Community Schools Food Service Department
“Jim is very professional and keeps my informed while repairing equipment and will give recommendations if something will need to be replaced in the near future and he should be commended for his excellent work and social abilities. Kudos Jim”
– Equinox Hotel
“We appreciate the sense of urgency of the technician to come out same day and fix at the time and making the effort to go off property and buy a part. It was a holiday Halloween as well. The dishwasher is the backbone of our kitchen without that it changes the whole dynamic of your work week. thank you”
- Hilton Garden Inn
“Thanks to the entire team! Very short turn around from me calling in and getting a technician on site! J.P. was extremely helpful in quickly identifying the issue and discussing user actions and parts that may wear out in the future. All-in-all excellent service! Thank you!”
- United States Coast Guard – Base Charleston
“Matthew was very friendly, honest and helpful. He had little experience working on a mixer like ours but took the effort to figure out what was needed and addressed it. I was happy with the work he did and advice provided.”
- Bearcat Services
“The tech was very friendly and informative. He answered all of my questions and both scales are performing soundly since his visit.”
- HoneyBaked Ham
“Jarret is always willing to explain the things that are wrong with the equipment and always willing to talk to us and answer any questions we have.”
- Arbys Jameston #5682
“Keep up the good work. Knowing that you are helping us get back to work and that the work is guaranteed gives us peace of mind.”
- Applebees – San Diego, CA
“The technician went above and beyond to provide us with a high level of service. We are 100 satisfied with his work and knowledge. He is an asset to Hobart.”
- Cochise County Jail – Phoenix, AZ
“The technician was very informative and answered all my questions. Our church kitchen had been closed since COVID, and now that we are fully open, we wanted to ensure our equipment was ready to be used. He also gave me the correct number to call to order supplies and have the dispenser replaced.”
- St. Johns Baptist Church – Philadelphia, NJ
“I’m very happy to be able to use Hobart and have had nothing but a great experience with every technician that has come to our business.”
- Unitarian Universalist – Albany, NY
“The Hobart Technician who came to our store was great! He was very professional and walked me through the process of his findings, and what to do to avoid the same issues in the future. Thank you!”
- Spiritual Renewal Center – San Antonio, TX
“The Hobart Tech was very professional and knowledgeable about the Scotsman Ice Machine and the coolers and freezers we use at the Denton County Sheriff’s Office. He even recommended some fixes for an ongoing problem with people messing with stuff they have no business messing with. Please ask him to send us a quote on the thermostats he was talking to me about. A tamper-proof thermostat for our coolers and freezers”
- Denton County Sheriffs Dept. – Dallas, TX
“All Hobart Technicians are very knowledgeable and very skilled at what they do. I know that our regular Technician Wes is out but Shaq filled in and he was excellent”
- Pennswood Village – Philadelphia, PA
“Both service technicians were professional and courteous. They went about their work and completed it promptly. They also were very friendly and knowledgeable.”
- Ascension Health - Indianapolis, IN
“We appreciate the excellent service we receive from Hobart. Most recently they came to service our dishwasher. I appreciated communication. They were very knowledgeable and explained the possible things that could be wrong with the machine and made good recommendations as to how to fix it. They made every effort to be conservative and keep our cost down. They also explained the warranty time on the work. They were efficient and correct; the machine is working well for us now.”
- Cross of Glory Baptist Church – Minnetonka, MN
“Hobart service is my preferred company with prompt response time and knowledgeable, professional service technicians. As we replace equipment, I have been purchasing brands Hobart will service and have the parts on hand. Having a service contract on major equipment has been cost effective for our organization.”
- Tahoe Forest Hospital – Truckee, CA
“I have used Hobart for approximately 30 years. There have been many problems encountered with dish machines that have required the technicians to think outside the box. They excel at what they do and because they are so well trained, they get us back up and running through even the toughest of times. Everyone I have talked to on the phone or worked with has been so professional and focused on their job. I appreciate all that they do and want to thank each and every person for getting us through the normal days as well as the extremely hard days of the past few years!”
- Catholic Care Campus Inc, Santa Marta Retirement – Olathe, KS
“I have had excellent experiences with the Service side of Hobart. Calls are answered quickly, and requests are generated accurately. Technicians are normally dispatched in acceptable time frames and usually fix the problem on the first visit.”
- Hilton Garden Inn – Houston, TX
“Hobart has been nothing but awesome. The equipment works great and usually runs without any issues. The few times we have had problems they were handled expertly. Since we signed the contract, they have taken care of every single problem we have had. They have even given advice on issues involving our facility’s utilities that provide their equipment. They go above and beyond on the preventive maintenance. I look forward to speaking with the techs when they come by because they are friendly and knowledgeable. I highly recommend Hobart for any facility uses their equipment.”
- Galloway Ridge Inc. – Pittsboro, NC
“Very pleased with the prompt service and care of your technicians. They are very dedicated and make sure that all problems are fixed prior to them leaving.”
- The American Legion Post 32 – Springfield, IL
“Professionalism is what you can expect from Hobart. So long as you let them do their job you can be sure the equipment will be fixed when they are done. Hobarts knowledge and experience is second to none, call them out and let them do what they do. Great communication all along the whole process from scheduling to completion.”
- Prairie Meadows Race Track – Altoona, IA
“Service is prompt and efficient, even with a new technician. He called in advance so we could plan around his arrival. He followed our protocol on COVID well checks, back door security, general safety and sanitation and was pleasant and communicated well with our managers and staff. He checked out the unit when he was done and had me test it for my approval. All in all, I rate their service as a 10!”
- Arby’s – Spokane, WA
“Aloha. The technician that services my equipment at the Sheraton Waikiki is great! Whenever we have an issue with any of our equipment, I have confidence Hobart will provide prompt and efficient service and repair. Much Mahalo for your support!”
- Sheraton – Honolulu, HI
“Hobart Service repaired the ovens at our synagogue in July 2022. They calibrated two ten-year-old ovens prior to our Challah Bake class. They are professional, explain the problem and in our situation, returned for a second visit to tweak an issue that arose during the baking class. High recommendations for Hobart Service for professional kitchen appliances.”
- Joliet Jewish Congregation – Joliet, IL
“Hardeman County Schools have 10 cafeterias that rely heavily on Hobart Service Techs to keep us up and going. No matter what the problem is, I can call and they will come out within 24 hours and take care of it. Hobart has great service techs and always knows how to fix our equipment in a prompt and professional way. I get professionalism from the time I call the service department until the time the equipment is repaired. I know when I call Hobart the problem will be taken care of. Thank you, Hobart, for the great service!”
- Hardeman County Board of Education – Bolivar, TN
“Hobart has been excellent in the installation of our new dishwasher and the follow-up with exceptional service. Hobart has fulfilled my quest for quality and dependability.”
- Bargreen Ellingson – Salt Lake City, UT
