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What Sets Us Apart

Our Promise of Quality, Integrity and Excellent Customer Service

Since the beginning, our goal has been to be the most trusted, desired equipment and service partner for foodservice and food retail professionals through our promise of delivering the very best in quality, integrity and customer service.

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 Quality in our commitment to delivering the latest in technology innovation coupled with the most dependable, highest performing equipment on the market, designed specifically with our customers’ needs in mind.
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 Integrity in our commitment to supporting our customers with the most highly trained people who genuinely care about helping them achieve their operational goals.
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 Customer Service that is second to none when it comes to consultation, equipment selection, installation, ongoing maintenance and support.

 

we fulfill our promise through...

Pillars of Differentiation

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 Quality and Performance
 We take pride in providing customers with "Best-in-Class" quality and performance and the toughest, most dependable equipment for demanding kitchen environments.
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 Food Safety
 When it comes to food safety, equipment performance is often a key factor in food health-related issues. Our equipment is easy to clean and routinely outperforms competitors and industry standards (NSF) in the most extreme kitchen environments. 
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 Total Cost of Ownership
 Costs of owning equipment are incurred well beyond the initial purchase. We are dedicated to providing our customers with the greatest energy and labor efficiencies combined with ongoing maintenance and support to prolong equipment life—saving our customers time and money while delivering the highest lifecycle value for their equipment.
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 Sustainability
 As a corporate citizen, reducing our carbon footprint and greenhouse gas emissions as well as water and energy consumption is a critical factor in the design and manufacturing of our equipment. As environmental regulations are becoming increasingly strict, we continue to invest in research and development to meet or exceed these standards.

Business Model

Additionally, we believe our unique commitment to customer-back innovation combined with our global technology base and fully integrated equipment and service offering helps establish us as the leader in our industry.

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 Customer-Back Philosophy
 Everything we do is designed to solve customer and industry pain points.
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 Continuous Innovation
 Help us to deliver the highest quality products to our customers.
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 Global Technology
 Enables us to better and more quickly deliver customer benefits and impact.
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 Fully Integrated Equipment and Services
 Delivers peace of mind with expert technical services and parts support to help keep equipment running longer.